Drive Team Engagement

From managers to executives, we build and deliver customized L&D content so that leaders can drive team engagement.

Why We Exist

Most of our leaders do not have the tools or the community to drive team engagement. This lack of engagement leads to lower productivity and high turnover – yielding an $8.8 trillion loss.

59%

Disengagement

59% of the workforce is disengaged, leading to lower levels of innovation and productivity at companies, and higher levels of attrition.

70%

Manager Influence

70% of an employee’s engagement level is influenced by their relationship with their manager.

53%

Manager Burnout

The majority of managers report feeling burnt out, creating a work environment in which nearly 83% of American workers report symptoms of workplace stress.

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Our Theory of Change

A resilient leader can drive engagement. By learning how to manage themselves, manage their people, and their ecosystem, they can shift how teams operate, and therefore how companies operate.

Managing Ourselves

From emotional regulation to active listening, we help managers practice evidence-based tools to help them show up more reliably and consistently in the workplace.

Managing People

From having difficult conversations to adapting our leadership style based on the person, we help managers practice both connection and clarity with their teams.

Managing Ecosystem

From navigating change to stakeholder management, we help managers learn how to operate within their changing ecosystem.

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Our Results

To capture the impact of our programs, we measure changes in self-reported levels of engagement for both leaders, and for their teams.

Leaders who get this right are more likely to drive more engaged teams and are more likely to serve the long-term physical and mental health of their employee population.

NPS: 85

At Flatiron Health, our program achieved a company-wide net promoter score (NPS) of 85 from our programming.

ROI: 7.7x

Mandala’s cohort-based programming has observed median shifts in engagement of 15%, reducing attrition risk and, thereby, enabling a base-case estimate of 7.7x ROI per dollar spent.

94% Improved Engagement

94% of participants in Mandala’s Resilience Community program reported improved engagement upon their participation in the program.

Management should be as much about the long-term as it is the short-term. Not only because that’s the right way of building a company, but because there’s a huge financial ROI to doing so. I see Mandala as central in operationalizing a long-term strategy for companies like ours, helping us attract and retain talent.
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Unlike other management programs I’ve been a part of, which can feel more like data dumps, Mandala is an experience. It’s given me a safe space for me and my peers to introspect, learn and connect. And it’s helped me show up to hard conversations in a more centered and grounded way.

Cat Miller

CTO – Flatiron Health

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Case Study

Flatiron Health

We’ve been honored to partner with Flatiron Health, a subsidiary of Roche, in building Resilient Leadership within their workplace.

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Our Differentiators

As the company’s chief operating officer I’m responsible for making sure we are building a culture that supports our mission and ideals. Mandala helps us do both.

Mandala has helped me better connect with and understand people on my team, many of whom have very different perspectives and lived experiences.

What makes Mandala special is that it’s given us very practical, easy-to-integrate tools that are informed by values that we hold. It has helped make us a stronger and better community that attracts and retains talent, and in doing so, it helps us create stronger and better business outcomes.

Bruce Gottlieb

Chief Operating Officer – Flatiron Health

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1

Customized Content

We create customized content – grounded in personalized corporate stories – that resonate with the specific experiences that employees are going through at a moment in time. We use the power of narrative and neuroscience throughout our programs, tailoring our content to meet the needs of organizations as opposed to providing a single-sized solution that fits all.

2

Concrete Tools

The tools we share are designed to be implemented right away. They are grounded in the evidence of neuroscience and principles of modern management theories, including non-violent communication, mindfulness, identity-based frameworks, and structured journaling.

3

Centered on ROI

We offer a qualitative and quantitative ROI analysis over our program efficacy. This will include a pre/post measurement over foundational metrics, including resilience, psychological safety, burnout, and an inferred ROI analysis based on shifts in outcomes.
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What People Say:

Mandala felt like food for the soul. It became a safe place for me that I could go to every week. Before Mandala, there would be many days where I would’ve been a stress ball getting off to work. But now as I go through my day I’m decompressing, at the end of the day, I’m not this ball of negative energy. I’ll go grab my guitar off the wall, I’m smiling and energetic.

Dwana Agosto

Compliance Manager

Mandala has helped me understand how I as a person of color navigate through life personally and professionally. And also, it provided me tools on how to be compassionate to myself, deal with my stressors, and be able to understand the world a bit better than prior to joining this.

Amri Abuseman

Director of Engineering

“Mandala’s Resilient Leadership program has been one of the most powerful interventions I’ve been exposed to in the workplace, changing how I work with my team and the people around me. One of the challenges I’ve had in my career is learning how to have difficult conversations. I find that now, I’ve been able to understand how to communicate in a way that’s both direct, and empathetic of people’s experiences. Every manager or leader in the workplace would benefit from what Mandala has to offer.

Irene Nunes

VP of Global Regulatory Affairs

Mandala has been one of the most powerful investments we’ve made into our workplace. From our managers, to our BIPOC employees, to our entire workforce, this is the kind of programming which can move the needle on psychological safety, well-being and ultimately resilience.
I’ve heard feedback from participants like, “this has changed how I interact with my kids,” or it’s “given me a moment of pause before I reacted.” That’s why I got into this work – to create an employee experience that actually meets the needs of people.
And on a personal level, I’m seeing a different level of engagement in any initiative. Mandala isn't a service that sits on a shelf. It’s a service that transforms how we understand ourselves and each other. And how resiliently we face the changes, the ups and downs that a business goes through.